Questions people ask
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Getting started
How does B4-UGO work?
You write private messages and set a countdown timer. If you don't reset or cancel it, your messages go to the people you chose.
In Secure Vault, your Trusted Friends confirm first and messages are released after a 24-hour safety window. In Safety, your message and GPS location are sent when the timer reaches zero.
Is it free?
Receiving messages is 100% free. You never pay to receive. Each app is free for 3 months, with no credit card needed.
What are Trusted Friends?
People you choose. In Secure Vault they can reset your timer or confirm that you've passed away, which starts the release. In Safety they receive your alert and location.
How do I connect with a Trusted Friend?
In Secure Vault, share your invite link or enter their customer ID. In Safety, enter each other's 7-digit code in Settings.
Secure Vault
How often do I check in?
Every 4, 7, or 14 days. You choose the timer in Settings, and you can turn on email alerts about timer expirations.
Can I stop a message release?
Yes. During the 24-hour release countdown, you or any Trusted Friend can reset the timer to cancel it.
How many Trusted Friends can I add?
Up to 5 in Secure Vault.
What if I forget my vault password?
Your vault password is never stored anywhere, so it can't be reset. If it's lost, your messages can't be recovered. Write it down and keep it somewhere safe.
Is Secure Vault a legal will?
No. B4-UGO is not a replacement for a legal will. Keep your estate planning separate.
Safety
What happens when I press the emergency button?
Press and hold for 3 seconds. All your Trusted Friends get an immediate email and text message with your name, GPS location, and a request to check on you.
Can I add as many Trusted Friends as I want?
Yes. There's no limit on Trusted Friends in Safety.
Does B4-UGO track my location?
No. Your location is shared only when you use certain features, like a timer or the emergency button. B4-UGO doesn't continuously track you.
Can I use Safety instead of calling 911?
No. B4-UGO doesn't contact police, fire, or medical responders, and alerts can be delayed. If you're in danger, call 911 or your local emergency services.
Billing and privacy
How much does it cost?
Secure Vault is $12.99 a month or $99.99 a year. Safety is $8.99 a month or $69.99 a year. Both apps are $149.99 a year. See pricing.
Is my data secure?
Stored content is encrypted and sent over secure connections. No system is completely secure, so read our Privacy Policy for details.
Do you sell my information?
No. B4-UGO doesn't sell or rent your personal information.