Someone trusts you with something important.
A friend or family member chose you as a Trusted Friend, or sent you a message through B4-UGO. Opening it is always free.
Not sure which one? Check the email or text you were sent. It says which app.
Open it in 3 steps
Check your email or text
B4-UGO sent you a message saying who added you. Safety alerts can also arrive by text.
Open the app from this page
Create your account with the same email address the message was sent to. Creating an account and receiving messages is 100% free.
Connect with them
Use the invite link in your email, or enter their customer ID in the app. It's 8 characters in Secure Vault and 7 digits in Safety.
Which app is it?
Secure Vault
For messages and details someone saved for you, and for requests to be a Trusted Friend.
Questions from people who received a message
Does it cost anything to receive a message?
No. Creating an account and receiving messages is 100% free, and you will never be charged for receiving.
Why did I get this email or text?
Someone you know entered your email address or phone number in B4-UGO to let you know they chose you. If you weren't expecting it, email support@b4-ugo.com and we'll look into it.
Do I need to download something?
No. B4-UGO runs in your phone's browser. Open the app from this page and sign in, or add it to your home screen for quick access.
What does a Trusted Friend actually do?
You help the person who chose you. You can reset their timer if they're fine, confirm if something has happened, and receive their alerts. Anyone can stop a release at any time during the 24-hour window.
I don't want to be a Trusted Friend. What can I do?
Email support@b4-ugo.com with the name of the person who added you and we'll help.
Want to protect your own messages?
Try Secure Vault or Safety free for 3 months. No credit card needed.