B4-UGO

Terms of Service

Last updated April 17, 2026

These Terms of Service ("Terms") are a legally binding agreement between you and B4-UGO Services Ltd. ("B4-UGO," "we," "us," or "our"). They govern your access to and use of the B4-UGO mobile applications, website, and related services (the "Service").

By accessing or using the Service, you agree to these Terms. If you don't agree, you must not use the Service.

1. Description of the Service

B4-UGO is a personal safety communication platform that lets you:

  • Set check-in timers
  • Send alerts to trusted contacts
  • Share messages, photos, and optional location data
  • Trigger emergency notifications by email and SMS

The Service is intended to provide an additional layer of communication and safety awareness.

2. Not an emergency service

B4-UGO is not a replacement for emergency services.

  • We do not contact police, fire, or medical responders
  • Alerts may fail due to technical or network issues
  • Delivery of messages is not guaranteed

If you are in danger, contact local emergency services immediately (for example, 911).

3. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you must have permission from a parent or guardian.

4. User responsibilities

You agree to:

  • Use the Service lawfully
  • Provide accurate account information
  • Maintain the security of your account
  • Keep your contact and alert settings up to date

You are solely responsible for:

  • The contacts you add
  • The content you send
  • The consequences of using the Service

5. Accounts and security

You are responsible for all activity under your account. You must notify us immediately of unauthorized use or security breaches.

6. SMS and communication consent

By using the Service:

  • You authorize B4-UGO to send SMS, email, and notifications on your behalf
  • You confirm you have consent from any trusted contacts
  • Standard message and data rates may apply

B4-UGO text alerts. B4-UGO sends safety and account text messages only: check-in and timer warnings, emergency alerts, Trusted Friend requests and updates, and notices that a message has been released. No marketing texts are sent. Message frequency varies with the timers and alerts set up by you or the person who added you. Message and data rates may apply. Reply STOP to any B4-UGO text to stop receiving texts, or HELP for help. Support: support@b4-ugo.com. Carriers are not liable for delayed or undelivered messages. See the Privacy Policy for how mobile information is handled, and how people opt in.

We are not responsible for:

  • Carrier delays
  • Message failures
  • Charges incurred by recipients

7. Location data usage

B4-UGO may share your location when you activate certain features.

  • Location sharing is initiated by you
  • Location may be sent to trusted contacts
  • Location data may not always be accurate

We do not continuously track your location outside active features.

8. User content

You retain ownership of all content you submit. You grant B4-UGO a limited license to store, process, and transmit content solely to operate the Service. You agree that:

  • You have the right to share all content
  • Your content does not violate laws or rights

9. Acceptable use

You agree not to:

  • Send false emergency alerts
  • Harass or threaten others
  • Impersonate others
  • Use the Service for illegal purposes
  • Abuse messaging or alert systems

We may suspend or terminate accounts for violations.

10. Subscription and billing

Certain features may require payment.

  • Subscriptions may automatically renew
  • Fees are non-refundable unless required by law
  • You may cancel at any time through your account

11. Service availability

We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • Immediate delivery of alerts

The Service may be modified or discontinued at any time.

12. Security and data risks

We use industry-standard security measures, but no system is completely secure. You acknowledge that:

  • Data transmission may involve risks
  • You are responsible for safeguarding your information

13. Third-party services

The Service relies on third-party providers (for example, hosting, SMS, and email). We are not responsible for:

  • Their performance
  • Their outages
  • Their policies

14. Limitation of liability

To the fullest extent permitted by law, B4-UGO is not liable for:

  • Failed or delayed alerts
  • Missed notifications
  • Loss of data
  • Personal injury or harm

Your use of the Service is at your own risk.

15. Indemnification

You agree to indemnify and hold harmless B4-UGO from any claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your content or actions

16. No warranty

The Service is provided "as is" and "as available." We make no guarantees regarding:

  • Reliability
  • Accuracy
  • Performance

17. No guarantee of personal safety

B4-UGO does not guarantee safety or prevention of harm. Technology, networks, and third-party systems may fail. The Service should not be relied upon as your sole method of protection.

18. Suspension and termination

We may suspend or terminate accounts that:

  • Violate these Terms
  • Abuse the system
  • Pose risk to others

You may stop using the Service at any time.

19. Changes to these Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.

20. Governing law

These Terms are governed by the laws of British Columbia, Canada. Disputes shall be resolved in courts located in British Columbia.

21. Contact information

Email: support@b4-ugo.com
Company: B4-UGO Services Ltd.